Critical thinking and problem-solving is an essential competence for government professionals, perhaps now more than ever. In Module One of the course we cover the basics. What is critical thinking and why is it so important? By the end of this Module you should have learned to recognize when you are thinking fast (reflexive) and when you should slow down and think deliberatively.
Specifically, you should be better able to identify four key situations essential to better critical thinking:
1. Where mental heuristics (cognitive shortcuts) are triggered at work.
2. Where fast thinking is both appropriate and productive.
3. Where slow, deliberative thinking is required (and the benefits of disrupting the brain to think critically, logically and creatively)
4. Where fast thinking might lead to unintended consequences.